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Happy Employees = Happy Customers

June 24, 2021 @ 11:00 am - 12:00 pm

Want to guarantee  customers love your brand? Start by ensuring your employees love their job! Learn why the employee experience is key to unlocking a winning customer experience that powers business growth.

On June 24, Salesforce Chief Growth Evangelist and Hawaii-born and raised best-selling author Tiffani Bova will tackle the hard topics head-on. She’s taking a straight-forward, front-line look at the mindset, strategies and tactics used to inspire innovation and develop an employee first, customer-centric organization capable of thinking forward and growing together now and in the future.

Building resilient teams and a company culture that promotes employee well-being may seem like a daunting task. However, connecting an entire organization to the needs of the employee and the customer is proven to:

  • Propel both employee and customer performance
  • Help businesses maximize retention and growth
  • Avoid a growth stall
  • Find innovative ways to better service existing clients
  • Reach more prospects

Also featured will be local business leaders including Beth Whitehead from American Savings Bank and Micah A. Kāne from Hawaii Community Foundation for a Q&A session after the keynote presentation. Moderated by Michael Story, Senior Workplace Wellness Advisor at UHA Health Insurance, this free webinar will provide attendees with strategies to improve the customer and employee experience to drive business growth.

Learn more and register here.

Details

Date:
June 24, 2021
Time:
11:00 am - 12:00 pm
Website:
https://www.hawaiibusiness.com/happy-employees-happy-customers-uha-webinar/

Venue

Online

Organizers

Hawaii Business Magazine
UHA Health Insurance
Hawaii Employers Council